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my-jewels's customer service goal is simple: We are committed to provide our customers total satisfaction. Every time. Guaranteed. Contact us at

Do you have a minimum order requirement?
No minimum order temporary
How do you charge the postage?
We offer FREE Shipping to worldwide. Even Free for Handling Fee.
How do you achieve such a low price?
We skip the middle man commission and provide a direct wholesale price jewelry to our loyalty customers.
What payment method do you accept?
We prefer PayPal (it is a safe way to pay for buyers)
We also accept Credit Card through PayPal
Is it safe and reliable to order from your store?
Yes, very safe and reliable. We are Gold ebay Power Seller. We do not accept money directly from buyer. You pay via PayPal. Buyer will be protected by PayPal policy.
Is it safe to pay from your store?
Yes, very safe. Basically you do not pay on our website. When you check out, it will link you to your PayPal account. You will pay from your PayPal account on PayPal website.
How long does it take?
Approximately 7 - 12 business days to North America, United Kingdom, Australia, New Zealand or Asia.
Do you exchange defective items?
Yes, please contact us within 7 days and we will replace the defective items. Refund is also available with 20% restocking fee within 7 days.
Do you ship to overseas ?
Yes, we ship to worldwide.
Are your crystals good quality?
Yes, we use high quality sparkling Austrian crystals
My question is not covered here?
We are always happy to answer your questions, Please feel free to contact us